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§ 1. General provisions and Service Provider details

  1. These Terms of Service (the “Terms”) set out the rules for using the online SaaS service AplikAI™, including the rules for creating and maintaining an Account, using free and paid features, AI-powered features, integrations with third-party services, Subscriptions and Tokens.

  2. The service provider and operator of AplikAI™ in the European Union is DIASSET spółka z ograniczoną odpowiedzialnością (a Polish limited liability company) with its registered office in Kraków, ul. Św. Filipa 23/4, 31-150 Kraków, Poland, entered in the Register of Entrepreneurs of the National Court Register under KRS 0000806751, Tax Identification Number (NIP) 6762571939, REGON 384507610 (the “Service Provider” or “DIASSET”).

  3. The Service Provider may be contacted:

    • by e-mail at: support@aplik.ai,

    • by post at: DIASSET sp. z o.o., ul. Św. Filipa 23/4, 31-150 Kraków, Poland.

  4. These Terms constitute terms and conditions for the provision of services by electronic means. In relation to Consumers, applicable consumer protection rules concerning distance contracts and digital services also apply.

  5. AplikAI is intended for persons who are at least 18 years old and who use AplikAI in connection with their own job-search process. AplikAI is not a product intended for employers to assess, rank or make hiring decisions about candidates.

  6. These Terms are available free of charge at https://aplik.ai/legal/terms in a manner that allows them to be saved, reproduced and stored.

  7. Before creating an Account, the User should read these Terms and the Privacy Policy available at https://aplik.ai/legal/privacy.

§ 2. Definitions

  1. AplikAI – the online SaaS service operated by DIASSET that supports the User in organising and automating their job-search process.

  2. Service – the digital service supplied by the Service Provider through AplikAI under these Terms.

  3. Pricing – current information about Plans, prices, limits, the number of Tokens and feature availability, published in AplikAI and/or at https://aplik.ai/pricing.

  4. Consumer – a natural person entering into a legal transaction with the Service Provider that is not directly related to that person’s business or professional activity.

  5. Account – the User’s individual panel in AplikAI.

  6. Plan – an AplikAI access tier, in particular Free, Pro or Premium, the current scope of which is defined in the Pricing.

  7. Subscription – paid access to a Plan for a monthly or annual period, automatically renewed until cancelled, in accordance with the Pricing and these Terms.

  8. Token – an internal AplikAI billing unit used to account for selected AplikAI features. A Token is not electronic money, a payment instrument, cryptocurrency or an asset with independent value outside AplikAI.

  9. Plan Tokens – Tokens granted in connection with a given Plan in the amount specified in the Pricing. For paid Plans, a new Token package is granted after successful renewal and payment for the next Subscription period.

  10. Purchased Tokens – Tokens purchased separately by the User, independently of the Plan.

  11. User Content – data, documents and information provided or created by the User in AplikAI, including in particular CVs/résumés, profile data, job preferences, application documents, notes, answers, settings and materials submitted to AI-powered features.

  12. AI Content – content, analyses, recommendations, scores and documents generated or modified using artificial intelligence systems.

  13. Google Integration – a voluntary connection of the Account with Google services using OAuth within the permissions accepted by the User.

  14. Application Page – a page made available at the User’s request that presents selected elements of a job application and is protected by a unique identifier, a PIN, an expiry date and a “Revoke now” function.

  15. Public Profile – a User profile made publicly available only after the User consciously enables that option.

  16. User – a natural person who is at least 18 years old and uses AplikAI.

§ 3. Scope and nature of AplikAI™

  1. Depending on the current Plan and Pricing, AplikAI may provide, among other things, the following features:

    • creation, upload, editing, scoring, improvement and tailoring of CVs/résumés,

    • searching for and displaying job offers from supported sources,

    • Job Matches, Match Insights and scoring of the fit between a job offer and the User’s profile and preferences,

    • Job Search Autopilot,

    • Application Kit, including a CV/résumé, cover letter, follow-up and other materials related to a specific job offer,

    • Apply Agent and Manual Review,

    • supported direct-application and Gmail-based application workflows,

    • Tracking Board, notes, statuses, reminders and activity history,

    • communication features and tracking of replies associated with applications,

    • Public Profile and Application Page,

    • other features available in AplikAI.

  2. The current scope of features, their availability within Plans, applicable limits and Token costs are presented in AplikAI and the Pricing. The information in the Pricing forms part of the terms for the Service applicable to a given purchase or billing period.

  3. AplikAI is a tool that assists the User. It is not an employment agency, employer, recruiter or entity making hiring decisions.

  4. The Service Provider does not guarantee that the User will obtain an interview, job offer, employment, a particular response from an employer or any other recruitment outcome.

  5. Job-offer data may come from external sources. The Service Provider uses due care to update and normalise such data but does not guarantee that every job offer is complete, current or still active. The final recruitment conditions are determined by the employer or the source of the job offer.

§ 4. Technical requirements and Account

  1. To use AplikAI, the User must have at least: a device with Internet access, an up-to-date web browser, an active e-mail address and support enabled for the technical mechanisms necessary for AplikAI to operate.

  2. An Account may be created using an e-mail address and password or, where available, via Google or LinkedIn.

  3. Creating an Account is free of charge. Each new User receives access to the Free Plan in accordance with the current Pricing.

  4. The User must provide truthful, current data relating to themselves and must protect login credentials from unauthorised access.

  5. The User may not share the Account with third parties in a manner intended to circumvent limits, security rules or the Pricing.

  6. The User should immediately notify the Service Provider if they suspect that their Account has been compromised or used without authorisation.

  7. The Service Provider may apply security measures such as authentication, rate limits, anti-fraud mechanisms, reCAPTCHA, security blocks and requirements to re-authorise third-party integrations.

§ 5. User data, CV/résumé and accuracy of information

  1. The User is responsible for the accuracy of information provided to AplikAI, in particular information concerning experience, education, skills, certificates, language proficiency and projects.

  2. AplikAI is designed so that content concerning the User’s qualifications is based on their CV/résumé, profile and other information provided by them to AplikAI. AI-powered features may edit, shorten, stylistically enhance and tailor such information to the context of a job offer.

  3. The User should review a document before sending it. If the User notices information that is inconsistent with the facts, they should correct it and should not use that version of the document.

  4. AplikAI is not intended to collect special categories of personal data such as health data, political opinions, religious beliefs, trade union membership, ethnic origin or data concerning sex life. The User should avoid including such data in a CV/résumé or other materials unless it is genuinely necessary and lawful.

  5. Data such as a photograph, date of birth or citizenship may be stored if the User chooses to provide it, but such data is not used to assess the User’s value as a candidate or to create an employer-side candidate score.

§ 6. Artificial intelligence and Match Score

  1. AplikAI uses artificial intelligence systems made available through Amazon Bedrock infrastructure. The list of supported models may change as the product develops, and for selected features the User may be able to choose a model.

  2. For Users in the European Union, the Service Provider may limit available models to configurations that satisfy AplikAI’s adopted requirements concerning the region in which data is processed.

  3. User data, including CVs/résumés, messages, prompts and AI outputs, is not used by DIASSET to train general-purpose AI models and is not sold to third parties for that purpose.

  4. Match Score and Match Insights describe the fit between a job offer and the User’s data and preferences. They are not an assessment of the User’s “value”, a prediction of an employer’s decision or a guarantee of progressing to another recruitment stage.

  5. The User may set a minimum score threshold from which they wish to see job offers. A higher threshold may hide offers that fall below that threshold. The User may change the threshold, including setting it to 0 in order to display all available results.

  6. AI-generated results may contain errors, omissions or inaccuracies arising from model limitations, input-data quality or incomplete job-offer information. The User retains the ability to review and edit content.

  7. AplikAI does not use candidate scoring on the employer side and does not provide employers with rankings or hiring recommendations concerning the User.

§ 7. Autopilot, Apply Agent and application automation

  1. Autopilot may search for and filter job offers based on criteria set by the User, such as role, skills, location, salary, work mode, experience and minimum Match Score.

  2. Apply Agent may prepare and – depending on the selected mode – perform supported application actions in accordance with rules configured by the User.

  3. Available modes may include in particular:

    • manual approval of individual applications,

    • approval of a prepared group of applications,

    • automatic processing of applications that meet the configured criteria.

  4. The User decides whether to enable automation and selects thresholds, limits, application method, consent settings and review mode. The User may pause or disable automation to the extent made available in AplikAI.

  5. Enabling automatic mode constitutes the User’s instruction to perform actions within the rules specified by the User. AplikAI does not make recruitment decisions on behalf of an employer.

  6. Not every job offer may support every application method. Currently available workflows are indicated in the interface. Automatic submission to external ATS forms may not be available.

  7. The User should observe the rules and limits of third-party services and must not use AplikAI for spam, unsolicited mass communication or to circumvent safeguards of third-party platforms.

  8. AplikAI may provide settings concerning recruitment-consent wording. The User is responsible for selecting settings appropriate to their circumstances; this feature does not constitute legal advice or a guarantee that a given wording is suitable for all employers and jurisdictions.

§ 8. Google and Gmail Integration

  1. Connecting an Account with Google is voluntary. AplikAI requests only the permissions needed for features that the User wishes to enable, and such permissions are presented on the Google consent screen.

  2. If the User enables sending through Gmail, the User may authorise AplikAI to send messages on their behalf. If the User enables reply synchronisation, AplikAI may access message content to the extent necessary to handle threads initiated through AplikAI.

  3. AplikAI does not use Gmail Integration to generally scan the User’s mailbox, create advertising profiles, sell data or train general-purpose AI models.

  4. The User may disconnect the Google account in AplikAI and/or revoke access in their Google Account settings.

  5. Detailed rules governing the use of Google data are described in the Privacy Policy. Use of information received from Google Workspace APIs is subject to the Google API Services User Data Policy, including the Limited Use requirements.

  6. Google-related features may be temporarily unavailable due to circumstances on Google’s side, expiry of authorisation, the need to reconnect the account or API changes.

§ 9. Public Profile and Application Page

  1. The User’s profile is private unless the User enables the Public Profile feature.

  2. Enabling a Public Profile means that data selected by the User may be accessible to persons who have the relevant URL. The User may disable the Public Profile at any time.

  3. Making a profile publicly accessible does not necessarily constitute consent to its indexing by search engines. If AplikAI provides a separate indexing setting, it is disabled by default unless the interface expressly states otherwise.

  4. An Application Page is made available at the User’s express request. Access may require a unique link and PIN.

  5. Each Application Page has an expiry date. The User may terminate access earlier using “Revoke now”.

  6. The User should share the link and PIN only with selected recipients. The Service Provider is not responsible for onward disclosure by a person to whom the User has voluntarily provided access credentials, except where such liability cannot be excluded by law.

§ 10. Plans, Tokens and Pricing

  1. AplikAI operates on a freemium model. A Free Plan and paid Plans, including Pro and Premium, are available in accordance with the current Pricing.

  2. The scope of features available within a Plan and the Token cost of individual actions may vary. Having a sufficient Token balance does not unlock a feature that is unavailable under the User’s current Plan.

  3. The User may purchase Tokens while using the Free Plan where the Pricing provides for such an option.

  4. Plan Tokens and Purchased Tokens do not expire while the Account remains active, unless a separately indicated expiry date was disclosed before Tokens were granted as part of a clearly identified promotional campaign.

  5. Upon each successfully paid renewal of a paid Subscription, the User receives a new package of Tokens in the amount specified in the Pricing. Unused Tokens from previous periods remain in the Account and accumulate with subsequent Tokens.

  6. Tokens may not be withdrawn as money, sold, transferred to other Accounts or used outside AplikAI.

  7. Purchased Tokens are generally not subject to voluntary refunds or cash exchange, subject to the Consumer’s mandatory statutory rights, withdrawal rights and rights arising from non-conformity of the Service with the contract.

  8. Before a paid feature is performed, AplikAI may display its Token cost. Performing the action results in deduction from the Token balance in accordance with the Pricing and the rules presented in the interface.

  9. If a paid Plan is cancelled, unused Tokens remain in the Account, but their use depends on the features available under the Plan currently used by the User.

  10. Account deletion is irreversible and may result in the loss of any unused Token balance. Before confirming Account deletion, the User should be informed accordingly. This provision does not limit any mandatory rights of the User.

§ 11. Subscriptions and payments

  1. Paid Plans may be offered as monthly and annual Subscriptions.

  2. The current gross price, currency, billing period, number of Tokens and scope of features are displayed before an order is placed.

  3. Payments are processed by Stripe. DIASSET is the seller of the Service to the User.

  4. A Subscription renews automatically for another period of the same type unless the User cancels it before the next charge date.

  5. The User may cancel automatic renewal in Account settings where this functionality is available in AplikAI, or by contacting support@aplik.ai. Cancellation does not result in loss of paid access before the end of the current billing period.

  6. Failure of payment may result in limitation or suspension of access to paid features. Where technically possible, the Account may be switched to the Free Plan.

  7. A Subscription price change does not affect a period that has already been paid for. The User will be informed in advance of a change applicable to a subsequent renewal, at least 30 days before the first charge at the new price where warranted by the nature of the change. The User may cancel the Subscription before renewal.

  8. AplikAI does not offer a trial period unless a specific temporary promotion expressly states otherwise and sets out separate rules.

§ 12. Consumer right of withdrawal and refunds

  1. A Consumer entering into a distance contract generally has the right to withdraw from it within 14 days without giving any reason, unless a statutory exception applies.

  2. A withdrawal statement may be sent to support@aplik.ai or by post to the Service Provider’s address. It is sufficient to send the statement before the withdrawal period expires.

  3. Where the Consumer expressly requests that performance of a paid service begin before expiry of the withdrawal period, the financial consequences of exercising the withdrawal right are settled in accordance with applicable law, including with respect to services performed up to the time of withdrawal.

  4. Where the Consumer withdraws from a contract for the supply of a digital service, the User must stop using the Service to the extent covered by the withdrawal.

  5. Refunds due to a Consumer are made within the time limits and in accordance with the rules resulting from applicable law, generally using the same payment method as was used for the transaction unless the Consumer agrees to another method.

  6. Voluntary refunds outside cases required by law may be granted by the Service Provider on an individual basis and do not create an obligation to follow the same practice in the future.

  7. A model withdrawal form is included as Appendix 1 to these Terms.

§ 13. Conformity of the Service with the contract and complaints

  1. In relation to Consumers, the Service Provider is liable for conformity of the digital Service with the contract in accordance with applicable law.

  2. Complaints may be submitted to support@aplik.ai. A complaint should allow the Account to be identified and should contain a description of the issue and, where applicable, the User’s request.

  3. The Service Provider responds to a Consumer complaint within 14 days, unless mandatory law provides for a different period.

  4. If the Service does not conform with the contract, the Consumer may exercise rights provided by law, including in particular requesting that the Service be brought into conformity and, in the cases provided by law, requesting a price reduction or withdrawing from the contract.

  5. These Terms do not limit any rights of a Consumer arising under mandatory provisions of the country of their habitual residence where such provisions apply.

§ 14. User Content and rights to materials

  1. The User retains rights to User Content to the extent such rights belong to the User.

  2. The User grants the Service Provider a non-exclusive, royalty-free authorisation, limited in time and purpose to the provision of the Service, to technically store, copy, transform, analyse and transmit User Content to the extent necessary for the operation of selected AplikAI features.

  3. This authorisation includes transmission of materials to technical service providers and AI systems only to the extent necessary to perform the feature selected by the User and in accordance with the Privacy Policy.

  4. By sending an application to an employer or another recipient, the User instructs AplikAI to transmit selected data and documents to that recipient. Once the recipient receives the data, the recipient may process it as an independent controller under its own rules and applicable law.

  5. To the extent permitted by law, the User may use AI Content generated for them. The Service Provider does not guarantee that generative AI output will be unique or that it will itself qualify for copyright protection.

  6. The User does not grant the Service Provider a marketing licence to their CV/résumé, photograph, messages or application documents. Use of such content in promotional materials requires a separate legal basis or consent.

§ 15. Prohibited use

  1. It is prohibited to use AplikAI in a manner contrary to law, these Terms, third-party rights or security rules.

  2. In particular, it is prohibited to:

    • impersonate another person or submit another person’s data without authorisation,

    • generate or send unlawful, fraudulent, threatening content or content infringing third-party rights,

    • use AplikAI for spam, phishing, unsolicited mass communication or to circumvent Gmail or other service limits,

    • attempt to obtain unauthorised access to Accounts, infrastructure, models, system prompts, APIs or other Users’ data,

    • automatically scrape AplikAI or circumvent safeguards without the Service Provider’s written consent,

    • interfere with the operation of AplikAI, introduce malware or carry out attacks,

    • resell the Account, Tokens or access to features contrary to these Terms.

  3. In the event of a material breach, the Service Provider may temporarily block a feature or Account where necessary for security, protection of others or prevention of further infringement. Where the nature of the breach permits, the User will be informed of the reason and given an opportunity to clarify the matter.

§ 16. Public content and reporting unlawful content

  1. Where AplikAI allows User Content to be made publicly available, the User must not publish unlawful content or content infringing third-party rights.

  2. A report concerning potentially unlawful content may be sent to support@aplik.ai, indicating where possible the URL or other location of the content, the reason for the report and the reporting person’s contact details.

  3. The Service Provider reviews reports in good faith and may restrict access to content, remove it or leave it unchanged depending on the outcome of the review and applicable law.

  4. Where the law requires reasons for a decision or an appeal mechanism to be provided, the Service Provider will provide the relevant information to the person concerned.

  5. The contact point for matters concerning digital services and content is support@aplik.ai. Communication is available in Polish and English.

§ 17. Availability, maintenance and changes to the Service

  1. The Service Provider provides the Service with due care but does not guarantee a specific percentage-based SLA or uninterrupted availability 100% of the time.

  2. Interruptions may result, among other things, from technical work, failures, overload, security incidents, force majeure or unavailability of cloud providers, AI models, Google, Stripe, job sources or other third-party services.

  3. The Service Provider may develop and update AplikAI in order to improve functionality, security, compatibility, legal compliance or to adapt to technological changes.

  4. In relation to Consumers, changes to a continuously supplied Service are made in accordance with the rules governing digital services. If a change materially and negatively affects access to or use of the Service, the User will receive information about the change and their applicable rights, including the right to terminate the contract where provided by law.

  5. The Service Provider may discontinue an AI model, integration or job source if a third-party provider ceases to make it available, or if continued use becomes unlawful, unsafe or economically unjustified. Where possible, a replacement solution will be offered.

§ 18. Liability

  1. The Service Provider is liable for non-performance or improper performance of the Service in accordance with applicable law and these Terms.

  2. These Terms do not exclude or limit liability that cannot lawfully be excluded or limited, including in particular statutory Consumer rights concerning a digital service.

  3. The Service Provider is not responsible for employers’ decisions, the content of external recruitment processes, changes to or withdrawal of a job offer, or recruitment outcomes.

  4. The Service Provider does not guarantee that a job offer or data from an external source is complete or error-free. Before applying, the User should verify information that is relevant to their decision.

  5. The User is responsible for the content and accuracy of their own data and for automation settings consciously selected by them. This does not exclude the Service Provider’s liability for correct execution of instructions by AplikAI to the extent required by law.

  6. In relation to a User who is neither a Consumer nor an entrepreneur entitled to consumer protection, to the extent permitted by law, the Service Provider’s liability for lost profits is excluded, and total liability arising from a given event may be limited to fees paid by that User during the 12 months preceding the event.

§ 19. Contract duration, cancellation and Account deletion

  1. The contract for use of the Free Plan is concluded for an indefinite period upon successful creation of the Account.

  2. A contract concerning a paid Plan is concluded for the selected billing period and renews in accordance with § 11.

  3. The User may stop using AplikAI and delete the Account at any time, subject to settlement of any ongoing Subscription and the deletion consequences indicated in the interface.

  4. After Account deletion is requested, the User’s product data is, as a rule, deleted or irreversibly anonymised from active systems within 24 hours, except for data that must continue to be retained by law, is necessary for settlements, claims protection, security, or remains in rotating backups.

  5. Backups are deleted according to the backup retention cycle, as a rule no longer than 35 days, unless a specific legal obligation requires otherwise.

  6. Before deleting the Account, the User may request a copy or export of their data by contacting support@aplik.ai. Until an automated export mechanism is made available, requests are handled individually to the extent required by applicable law and permitted by technical capabilities.

  7. The Service Provider may terminate the contract in the event of a material or repeated breach of these Terms, after first requesting that the User cease the breach, unless immediate action is required for security, legal reasons or protection of other persons.

§ 20. AplikAI intellectual property

  1. Rights to AplikAI, including the software, interface, name, logo, structure, databases, graphic elements and materials prepared by the Service Provider, belong to DIASSET or the relevant licensors.

  2. The User receives a non-exclusive, non-transferable right to use AplikAI for their own purposes in accordance with the Plan and these Terms for the duration of the contract.

  3. These Terms do not transfer to the User any rights to source code, infrastructure, system prompts, models, job-offer databases or other elements of AplikAI beyond the scope expressly stated in these Terms.

§ 21. Personal data

  1. DIASSET’s rules for processing personal data are described in the Privacy Policy available at https://aplik.ai/legal/privacy.

  2. If the User initiates transmission of an application to an employer, the indicated data is transferred in order to carry out the User’s instruction. Further processing by the employer is subject to that employer’s rules and applicable law.

§ 22. Changes to the Terms

  1. The Service Provider may amend these Terms, in particular due to changes in law, the scope of the Service, business models, security, technology, integrations, billing methods or the need to clarify provisions.

  2. The User will be informed in AplikAI and/or by e-mail, with appropriate advance notice, of material changes affecting an ongoing contract.

  3. If a change requires the User’s consent or gives the User the right to terminate the contract under mandatory law, the Service Provider will provide an appropriate mechanism.

  4. Changes that are purely editorial, favourable to the User or directly required by law may take effect sooner where justified.

§ 23. Governing law and dispute resolution

  1. These Terms are governed by Polish law, provided that the choice of Polish law does not deprive a Consumer of protection granted by mandatory provisions of the country of the Consumer’s habitual residence where such provisions apply.

  2. The User may first contact the Service Provider at support@aplik.ai in order to seek an amicable resolution of a dispute.

  3. A Consumer may use available out-of-court consumer dispute-resolution procedures in their country, competent consumer ombudsmen or relevant consumer-protection authorities.

  4. In disputes involving Consumers, court jurisdiction is determined by generally applicable law.

  5. In disputes with Users who do not benefit from consumer protection, the competent court is the common court having jurisdiction over the Service Provider’s registered office, unless mandatory law provides otherwise.

Appendix 1 – Model withdrawal form

You may use this form, but you are not required to do so.

Addressee: DIASSET sp. z o.o., ul. Św. Filipa 23/4, 31-150 Kraków, Poland, support@aplik.ai

I/We () hereby give notice that I/We () withdraw from my/our (*) contract concerning: ..............................................................

Date of conclusion of the contract: ..............................................................

Consumer’s full name: ..............................................................

AplikAI Account e-mail address: ..............................................................

Consumer’s address (optional, if needed for identification): ..............................................................

Date: ..............................................................

Consumer’s signature – only if this form is submitted on paper: ..............................................................

(*) Delete as appropriate.

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